If you haven't received any notifications from seQura once the period for order acceptance verifications has elapsed it means that you can go ahead and ship the order. Ship using your own management platform (Prestashop, Magento, etc...); once a day the information about shipments will be automatically updated on Simba.
Very occasionally it may happen that an order does not automatically update the shipment correctly from your platform to Simba. In these cases you need to mark the order as shipped manually. To mark the shipment manually on Simba you need:
"Shop now, pay later"
• Click on the green "Enviar Carrito / Ship items" button, in the lower right-hand side of the order information.
• Then select "Enviar / Ship items"
For more information, watch this video:
https://sequra.atlassian.net/wiki/spaces/DOC/pages/1503035489/05+=+ENVIAR+COMPRA+AHORA+PAGA+DESPU+S
"Split payment"
• Click on the green "Enviar Carrito / Ship items" button, in the lower right-hand side of the order information.
• Then select "Enviar todo / Ship everything":
• And finally click "Actualizar / Save"
For more information, watch this video:
https://sequra.atlassian.net/wiki/spaces/DOC/pages/1503363121/06+-+ENVIAR+PAGO+FRACCIONADO